TERMS & CONDITIONS
 

BEST WAY TO CONTACT ME
I am best reached via email. As a freelancer, I have multiple projects and clients on the go. I am always happy to make time for a call or to meet if it is scheduled in advance. My work week is organized ahead of time and I make sure I set aside certain hours at a time for each client/project I'm taking on so things get done on schedule. I usually work around a 11-4pm schedule, Monday-Thursday.

Additional charges will apply if you do prefer in-person / phone meetings.

 

RATES
Rates depend per project. You may request an estimate after the first consultation.

 

INVOICE / BILLING / DEPOSITS
I require the standard 50% deposit down per project. An invoice will be sent after each meeting / website change submission, etc. Payment will be due within 24-48 hours. Please understand that as a small business, cash flow is important - late fees will apply if invoices are not paid on time. Please send the payment(s) to: hi@patriciatrinidad.com

The remaining balance needs to be paid before the final work is handed over.

 

CONSULTATIONS
First time client consultations (up to 30 mins max) are on the house. A $50/hr charge will apply thereafter.

 

IN PERSON / PHONE MEETINGS
If you do prefer in-person / phone meetings, please let me know. I bill by the time confirmed by both parties up to the time the meeting ends. It is calculated by 15 minute increments. (eg. 5:20pm will be charged as 5:30pm). I require at least 1 full business day notice for any last minute changes. Charges will apply to no-shows and last minute reschedules / cancellations.

 

RUSH WORK
I typically like to avoid work like this altogether but these types of projects do happen from time to time. Anything that is considered "rush work" (Turnaround time: 3-5 business days) is very high stress. It also means you take priority and all of my other projects / clients will temporarily be put on hold. Once the work is accepted, rates will start at $100 /hour. Rates can be lowered depending on the deadline.

 

SUPPLY ALL YOUR CONTENT
This includes spell checked website copy, high-res images, fonts, etc. Charges will apply if I have to manually hunt things down or do extra photoshop work. 

 

PERSON(S) OF CONTACT
Additional charges may apply if more than one person is approving the work.

 

..and that's about it! Let me know if you have any questions in the comment section below. Thank you!


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